TG EAM for Emergency Services

Enterprise Asset Management System for Emergency Services

TG EAM for Emergency Services is a comprehensive Enterprise Asset Management solution used for facilitating the operation and management of vehicles, assets and facilities at emergency service organisations.

Manage the entire fleet lifecycle “from cradle to grave“ – i.e. starting from fleet acquisition and fit-out, through to maintenance and operation, finishing with decommissioning and disposal. Track all running costs (lease, fuel, maintenance, insurance, registration, etc.) with real-time visibility into asset performance and powerful analytics.

With TG EAM it’s easier to optimise asset utilisation, reduce costs, better manage capital expenditures, and ultimately maximise your operational availability and profitability.

Main features and functional modules

✔︎ Comprehensive organisational and asset hierarchy
✔︎ Fleet lifecycle – from cradle to grave
✔︎ Preventive and reactive maintenance
✔︎ Craft skills and certifications
✔︎ Stores and inventory management
✔︎ Purchasing – local and international
✔︎ Financials – real-time, multiple cost components and GL transactions
✔︎ Domain specific analysis and reporting
✔︎ Robust third party integration – internal and external, IoT
✔︎ Multi-dimensional security model
✔︎ Notifications, alerts and data audit
✔︎ Local and cloud deployment options

Comprehensive organisational and asset hierarchy

● Multi-level organisational structure:

o Divisions, Zones, Sectors and Stations
o Workshops and Warehouses

● Multi-component asset hierarchy:

o Various types of vehicles
o Rotables – GPS, phones, stretchers, defibrillators etc.
o Other equipment

Fleet lifecycle – from cradle to grave

● Reservation and ordering of new and replacement vehicles
● Commissioning and fit-out
● Technical and financial details
● Registration, insurance and roadside assistance
● Accessories and fuel cards
● Assigned PM routines
● History of allocation (movement) and status changes
● Whole of life costs
● Accidents

Preventive and reactive maintenance

● Faults and repairs
● Regular scheduled time- and meter-based preventive maintenance
● PM forecasting and generation
● Capital and Project work
● Administrative and other work
● Multiple work aspects – manpower, materials, services and tasks
● Job pack containing list of tasks, materials and results
● High level visual work planning and resource management
● Detailed visual work scheduling to individual craft level
● Comprehensive payroll-oriented timesheet tracking
● Monitoring and control

Craft skills and certifications

● Hierarchy of skills and certifications
● Multiple skill and certification requirements applicable to physical systems and logical services
● Technician assignment based on appropriate skill set
● Tracking of certification validity and expiry
● Comprehensive certification (re-)validation and renewal

Stores and inventory management

● Catalogue of parts
● Multiple warehouses and bins
● Stores receipts, issues and returns
● Stocktake facility
● Stores transfers and packing slips
● Safety stock and lead time
● Flexible reordering methods
● Multiple suppliers with individual ratings

Purchasing – local and international

● Stores and direct charge purchase orders
● Automatic reordering based on stock level and lead time
● Local and international purchase orders
● Automatic currency conversion and rate hedging
● Multi-level authorisation facility
● Tolerance-based invoice matching

Financials – real-time, multiple cost components and GLs

● Internal GL Transaction framework
● Cost tracking – budget, estimates and actuals
● Multiple cost components – manpower, materials, services, indirect charges
● Double entry bookkeeping – debits and credits
● Each financial transaction such as issues and receipts, invoices and payments, can be configured to generate GL transactions
● Flexible and user-configurable financial business rules
● Complete integrations with the financial system of the client’s choice – import of GL accounts and export of resultant GL transactions

Domain specific analysis and reporting

● Comprehensive set of built-in interactive on-screen analytical tools
● Rich set of online and printable reports
● Built-in visual interactive report builder for custom ad-hoc reports
● Support for user-designed printable reports

Robust Third party integration – internal and external, IoT

● Tight bidirectional integration with other internal systems – financial, payroll, procurement etc.
● Automatic background and interactive user-driven interfaces
● Import / export of GL transactions, invoices and payments, timesheets and leave entitlements
● Optional interfaces to operational and monitoring systems
● Interfaces to external third party systems – suppliers, customers etc.
● Import of price lists, fuel usages, lease charges etc.
● Automatic submission of purchase orders to suppliers, and of invoices to customers

Multi-dimensional security model

● Controlled access to functional areas and data subsets
● Functional security – full / read-only / no access options
● Data security – users can be limited in their ability to access or edit data subsets based on their geographical location or company department
● Support for single sign-on and AD / LDAP integration

Notifications, alerts and data audit

● Dashboard facility to monitor entire system state with the ability to drill-down to details
● Automatic background sentinels continuously monitor for user-defined conditions with immediate notification
● A rich set of sentinels is provided out-of-the-box and additional sentinels can be defined
● Notifications can appear as interactive prompts, emails and SMS
● Completely user-configurable data auditing – every data entry can be audited for change

Local and cloud deployment options

● Native local and cloud deployment strategy based on Docker